Policies - Manhattan Walking Tour NYC

Confirmation

Confirmation is sent within 24 hours. Confirmation will contain a cell phone #, meeting place and time to meet. Please print your email and any coupons you have, and present them at the point of departure.

Cancellations

Cancellations must be made more than 48 hours in advance of your tour. You can then reschedule at no additional cost or fees. Cancellations within 24 hours of the tour are considered no-shows, and are not refundable. But as a courtesy, we will reschedule at OUR convenience.

Refunds

We will issue a refund if you cancel at least 7 days in advance of your tour, and if you do not wish to reschedule your tour for an alternative date or time.

Weather

All tours are held rain or shine. However, we supply ponchos if it rains. We recommend you check the weather forecast to help you choose your shoes and garments. You might want to bring an umbrella.

Safety

We can help, but ultimately you are responsible for you and your children’s safety. Since food is a big part of the tour, please be aware of food allergies and make them known before you partake.

Gratuities

Tours do not include gratuities. Most guide books and American Express suggest 10-20% of the tour price.

Pets

Pets are not allowed on any of our food tasting tours. New York law prohibits pets from entering an establishment that serves food or drink.